Aqara Camera Hub G5 Pro
The Aqara Camera Hub G5 Pro combines a powerful Quad HD security camera with a smart home hub in one device. Featuring a 133° wide-angle lens, spotlight for full-color night vision, local AI detections, and built-in Zigbee/Thread/Matter support, it seamlessly connects your smart home while keeping it secure. Available in Wi-Fi or PoE (Power over Ethernet) versions to suit any installation.
Price range: 290.00 $ through 310.00 $ Excl. VAT
Shipping: 2–5 business days
Product Information
Overview
Warranty Information
How It Works
Below are the main steps for warranty claims and returns:
1. Identify issue
2. Provide proof
3. Contact us
4. Claim handling
Warranty Period
24 months from receipt for sensors, switches, cameras, hubs, controllers, accessories (registered via Aqara online store)
Coverage:
Defects in materials and workmanship; excludes damage from misuse, liquids, unauthorized modifications, expired warranty, non-quality issues, or products from unauthorized sellers.
Warranty Handling
Must contact Aqara Customer Service with proof of purchase, model/serial number, defect description.
Return shipping covered in-region; outside region, customer bears freight, customs.
Repair or replacement with new/refurbished units; replacement warranty lasts the original period or 3 months—whichever is longer.
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