Product Information
Overview
- Neutral Wire Required: Please make sure your flush-mounted box has a neutral wire(in blue color) before purchasing. If you are not sure, please take a photo of the inner part of your flush-mounted box and send it to us. We can check it for you timely.
- Remote and Voice Control: Control your roller shutter from anywhere anytime with Meross App or Apple Home App. Works with Apple HomeKit, Siri, Amazon Alexa, and Google Assistant. You can give simple voice commands to switch on/off the blind. (HomeKit Version Supports Apple Home App, Apple HomeKit, and Siri while the Non-HomeKit Version Doesn’t)
- Touch Control: The elegant glass touch panel fits in your decoration style very well. You will get a sensitive touch with no delay.
- Easy to Install: Less than 15 min installation. Works with the 2.4G WiFi only, does NOT support 5G WiFi, no hub required.
- Schedule and Timer Setting: Meross roller shutter supports to turn the on and off the blind automatically. Support sunrise and sunset settings.
- Reliable Connection: Annoyed by frequent offline of other smart blind switches? Meross smart switch, powered by a high-end chipset, offers a longer Wi-Fi connection range and a lower offline rate than others.
This product is suitable for use in Europe and United Kingdom.
Warranty Information
How It Works
Below are the main steps for warranty claims and returns:
1. Identify issue
2. Provide proof
3. Contact us
4. Claim handling
Warranty Period
24 months from receipt for sensors, switches, cameras, hubs, controllers, accessories (registered via Aqara online store)
Coverage:
Defects in materials and workmanship; excludes damage from misuse, liquids, unauthorized modifications, expired warranty, non-quality issues, or products from unauthorized sellers.
Warranty Handling
Must contact Aqara Customer Service with proof of purchase, model/serial number, defect description.
Return shipping covered in-region; outside region, customer bears freight, customs.
Repair or replacement with new/refurbished units; replacement warranty lasts the original period or 3 months—whichever is longer.
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